
Global IT outsourcing Market Size, Share & Trends Analysis Report, Forecast Period, 2023-2030
Report ID: MS-1716 | IT and Telecom | Last updated: Oct, 2024 | Formats*:

IT outsourcing Report Highlights
Report Metrics | Details |
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Forecast period | 2019-2030 |
Base Year Of Estimation | 2023 |
Growth Rate | CAGR of 8.1% |
Key Market Players |
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By Region |
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IT outsourcing Market Trends
The outsourced IT market is growing hugely, driven by increasing information technology system complexity, pressures of cost reduction, and desires to enhance efficiency and agility. Firms outsource various IT functions to concentrate on the core competencies and build on the expertise of professional, dedicated providers. This market has been influenced by factors such as technological development, globalisation, and the changing needs of business. The challenges that arise in outsourcing relationships include data security, cultural differences, and communication barriers. IT outsourcing vendors develop partnerships by investing in technology and ensuring data privacy and security. With organisations looking towards optimising their IT operations and leveraging the benefits that outsourcing has to offer, this market will further grow.IT outsourcing Market Leading Players
The key players profiled in the report are IBM, Capgemini, Accenture, Fujitsu, Infosys Limited, SAP SE, Oracle, NTT Data Corporation, Hewlett Packard Enterprise Development LP, CognizantGrowth Accelerators
Cost reduction: Outsourcing of IT services is associated with huge operation cost savings through economies of scale and access to skilled talent at competitive rates. Enhanced Efficiency and Agility: Enables firms to concentrate on core competencies while the outsourcing of non-core IT functions takes place, thereby improving operational efficiency and bringing in faster time-to-market. Access to specialist expertise: IT outsourcing provides access to specialised skills and knowledge that may not be available internally, thus enabling organisations to adopt the latest technologies and best practices.IT outsourcing Market Segmentation analysis
The Global IT outsourcing is segmented by and Region. . Geographically, the market is assessed across key Regions like North America(United States.Canada.Mexico), South America(Brazil.Argentina.Chile.Rest of South America), Europe(Germany.France.Italy.United Kingdom.Benelux.Nordics.Rest of Europe), Asia Pacific(China.Japan.India.South Korea.Australia.Southeast Asia.Rest of Asia-Pacific), MEA(Middle East.Africa) and others, each presenting distinct growth opportunities and challenges influenced by the regions.Competitive Landscape
The IT outsourcing market is intensely competitive, and the players who participate in the segment are geographically spread. Some of the major competitors in this segment include large multinational corporations that have established a dedicated IT service arm, specialised IT service providers, and new technology entrants. Other competitive aspects include pricing pressure, geographic presence, services offered, and the ability to provide quality and cost effectiveness. IT outsourcing suppliers, therefore, need to differentiate in terms of the delivery of specialist expertise, sector solutions, and good customer service. To succeed in this market, one needs the ability to develop long-term relationships with clients and to invest in technology and innovation with quality and compliance at the forefront of mind. This calls for an equal ability to respond quickly to changing market dynamics and to keep pace in an industry that is moving quickly with respect to new technologies.Challenges In IT outsourcing Market
As promising as this may be, there are a good number of challenges that the IT outsourcing market presents. Obviously, one of them is related to issues of security and guaranteeing privacy: organisations have to be sure that when services are outsourced to other IT providers, sensitive data will still be absolutely protected. These cultural differences, time zones, and distances may create barriers to control and coordination of activities with offshore providers. Besides, sustaining quality and consistency in IT services is indeed a herculean task, particularly across different vendors. Effective management for communication, collaboration, interaction, and alignment of expectations between the adopting organisation and the outsource provider goes a long way in realising the assessment and mitigation of risks for outcomes aspired to.Risks & Prospects in IT outsourcing Market
The IT outsourcing market harbours great opportunities for service providers and organisations alike that wish to bank on independent expertise. Service providers may find opportunities for growth, expansion, and diversification in the market. With a full range of IT solutions, service providers can satisfy the diverse needs of clients from various industry segments. Different benefits, including cost reduction, efficiency enhancement, access to specialised competence, and flexibility, can be foreseen by any organisation looking to outsource their IT in the market. In such a manner, for the organisation, it is quite beneficial to outsource non-core IT functions, keeping a focus on the core competencies and becoming resource-effective. This would ensure, through outsourcing, the end users gain access not only to the up-to-date technologies and best practices but also position an organisation in the mainstream of a fast-changing digital arena.Key Target Audience
The IT outsourcing market has taken into focus all types and sizes of organisations that aim at fine-tuning their IT operations and reducing the related costs. Such businesses involve various sectors like finance, healthcare, retailing, manufacturing, technology, and so on. This may include a target audience from an organisation with high to low IT maturity levels, organisations having well-established departments of IT, or those who want to outsource the whole infrastructure.,, Targets vary in their needs and preferences within the IT outsourcing market, looking towards cost reduction, efficiency, access to specialised skills, and scalability of IT capability. The IT outsourcing providers, however, need to find out a proper understanding of the target audience requirements in order to further tune their offerings.Merger and acquisition
Acquisition of Altran by Capgemini: It was the creation of one of the largest pure-play technology and engineering services companies globally. It merged the digital capabilities of Capgemini in digital transformation with the engineering and R&D capabilities of Altran. Acquisition of DXC Technology by Infosys: It was supposedly brightening the delivery mechanism of Infosys with digital transformation and cloud services; it will boost the globe's positioning in the IT outsourcing market. Wipro acquiring Capco: The main aim of this acquisition by Wipro was to strengthen its innovative routes in consulting and thereby expand into digital transformation and financial services consulting. The above cases, however, exemplify a larger M&A activity on the IT outsourcing marketplace. The environment remains dynamic, and it seems that one should prepare for more adjustment being carried over in the upcoming years.- 1.1 Report description
- 1.2 Key market segments
- 1.3 Key benefits to the stakeholders
2: Executive Summary
- 2.1 IT outsourcing- Snapshot
- 2.2 IT outsourcing- Segment Snapshot
- 2.3 IT outsourcing- Competitive Landscape Snapshot
3: Market Overview
- 3.1 Market definition and scope
- 3.2 Key findings
- 3.2.1 Top impacting factors
- 3.2.2 Top investment pockets
- 3.3 Porter’s five forces analysis
- 3.3.1 Low bargaining power of suppliers
- 3.3.2 Low threat of new entrants
- 3.3.3 Low threat of substitutes
- 3.3.4 Low intensity of rivalry
- 3.3.5 Low bargaining power of buyers
- 3.4 Market dynamics
- 3.4.1 Drivers
- 3.4.2 Restraints
- 3.4.3 Opportunities
4: IT outsourcing Market by Service
- 4.1 Overview
- 4.1.1 Market size and forecast
- 4.2 Application Services
- 4.2.1 Key market trends, factors driving growth, and opportunities
- 4.2.2 Market size and forecast, by region
- 4.2.3 Market share analysis by country
- 4.3 Emerging Technology Services
- 4.3.1 Key market trends, factors driving growth, and opportunities
- 4.3.2 Market size and forecast, by region
- 4.3.3 Market share analysis by country
- 4.4 Data Center Operations
- 4.4.1 Key market trends, factors driving growth, and opportunities
- 4.4.2 Market size and forecast, by region
- 4.4.3 Market share analysis by country
- 4.5 Helpdesk Services
- 4.5.1 Key market trends, factors driving growth, and opportunities
- 4.5.2 Market size and forecast, by region
- 4.5.3 Market share analysis by country
- 4.6 Infrastructure Capacity Services
- 4.6.1 Key market trends, factors driving growth, and opportunities
- 4.6.2 Market size and forecast, by region
- 4.6.3 Market share analysis by country
- 4.7 Managed Security Operations
- 4.7.1 Key market trends, factors driving growth, and opportunities
- 4.7.2 Market size and forecast, by region
- 4.7.3 Market share analysis by country
- 4.8 Network Operations
- 4.8.1 Key market trends, factors driving growth, and opportunities
- 4.8.2 Market size and forecast, by region
- 4.8.3 Market share analysis by country
- 4.9 Others
- 4.9.1 Key market trends, factors driving growth, and opportunities
- 4.9.2 Market size and forecast, by region
- 4.9.3 Market share analysis by country
5: IT outsourcing Market by Location
- 5.1 Overview
- 5.1.1 Market size and forecast
- 5.2 On-shore
- 5.2.1 Key market trends, factors driving growth, and opportunities
- 5.2.2 Market size and forecast, by region
- 5.2.3 Market share analysis by country
- 5.3 Off-shore
- 5.3.1 Key market trends, factors driving growth, and opportunities
- 5.3.2 Market size and forecast, by region
- 5.3.3 Market share analysis by country
6: IT outsourcing Market by End-use
- 6.1 Overview
- 6.1.1 Market size and forecast
- 6.2 Aerospace & Defense
- 6.2.1 Key market trends, factors driving growth, and opportunities
- 6.2.2 Market size and forecast, by region
- 6.2.3 Market share analysis by country
- 6.3 BFSI
- 6.3.1 Key market trends, factors driving growth, and opportunities
- 6.3.2 Market size and forecast, by region
- 6.3.3 Market share analysis by country
- 6.4 Healthcare
- 6.4.1 Key market trends, factors driving growth, and opportunities
- 6.4.2 Market size and forecast, by region
- 6.4.3 Market share analysis by country
- 6.5 Retail & E-commerce
- 6.5.1 Key market trends, factors driving growth, and opportunities
- 6.5.2 Market size and forecast, by region
- 6.5.3 Market share analysis by country
- 6.6 Telecom & Media
- 6.6.1 Key market trends, factors driving growth, and opportunities
- 6.6.2 Market size and forecast, by region
- 6.6.3 Market share analysis by country
- 6.7 Others
- 6.7.1 Key market trends, factors driving growth, and opportunities
- 6.7.2 Market size and forecast, by region
- 6.7.3 Market share analysis by country
7: IT outsourcing Market by Region
- 7.1 Overview
- 7.1.1 Market size and forecast By Region
- 7.2 North America
- 7.2.1 Key trends and opportunities
- 7.2.2 Market size and forecast, by Type
- 7.2.3 Market size and forecast, by Application
- 7.2.4 Market size and forecast, by country
- 7.2.4.1 United States
- 7.2.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.1.2 Market size and forecast, by Type
- 7.2.4.1.3 Market size and forecast, by Application
- 7.2.4.2 Canada
- 7.2.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.2.2 Market size and forecast, by Type
- 7.2.4.2.3 Market size and forecast, by Application
- 7.2.4.3 Mexico
- 7.2.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.3.2 Market size and forecast, by Type
- 7.2.4.3.3 Market size and forecast, by Application
- 7.2.4.1 United States
- 7.3 South America
- 7.3.1 Key trends and opportunities
- 7.3.2 Market size and forecast, by Type
- 7.3.3 Market size and forecast, by Application
- 7.3.4 Market size and forecast, by country
- 7.3.4.1 Brazil
- 7.3.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.1.2 Market size and forecast, by Type
- 7.3.4.1.3 Market size and forecast, by Application
- 7.3.4.2 Argentina
- 7.3.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.2.2 Market size and forecast, by Type
- 7.3.4.2.3 Market size and forecast, by Application
- 7.3.4.3 Chile
- 7.3.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.3.2 Market size and forecast, by Type
- 7.3.4.3.3 Market size and forecast, by Application
- 7.3.4.4 Rest of South America
- 7.3.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.4.2 Market size and forecast, by Type
- 7.3.4.4.3 Market size and forecast, by Application
- 7.3.4.1 Brazil
- 7.4 Europe
- 7.4.1 Key trends and opportunities
- 7.4.2 Market size and forecast, by Type
- 7.4.3 Market size and forecast, by Application
- 7.4.4 Market size and forecast, by country
- 7.4.4.1 Germany
- 7.4.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.1.2 Market size and forecast, by Type
- 7.4.4.1.3 Market size and forecast, by Application
- 7.4.4.2 France
- 7.4.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.2.2 Market size and forecast, by Type
- 7.4.4.2.3 Market size and forecast, by Application
- 7.4.4.3 Italy
- 7.4.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.3.2 Market size and forecast, by Type
- 7.4.4.3.3 Market size and forecast, by Application
- 7.4.4.4 United Kingdom
- 7.4.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.4.2 Market size and forecast, by Type
- 7.4.4.4.3 Market size and forecast, by Application
- 7.4.4.5 Benelux
- 7.4.4.5.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.5.2 Market size and forecast, by Type
- 7.4.4.5.3 Market size and forecast, by Application
- 7.4.4.6 Nordics
- 7.4.4.6.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.6.2 Market size and forecast, by Type
- 7.4.4.6.3 Market size and forecast, by Application
- 7.4.4.7 Rest of Europe
- 7.4.4.7.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.7.2 Market size and forecast, by Type
- 7.4.4.7.3 Market size and forecast, by Application
- 7.4.4.1 Germany
- 7.5 Asia Pacific
- 7.5.1 Key trends and opportunities
- 7.5.2 Market size and forecast, by Type
- 7.5.3 Market size and forecast, by Application
- 7.5.4 Market size and forecast, by country
- 7.5.4.1 China
- 7.5.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.1.2 Market size and forecast, by Type
- 7.5.4.1.3 Market size and forecast, by Application
- 7.5.4.2 Japan
- 7.5.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.2.2 Market size and forecast, by Type
- 7.5.4.2.3 Market size and forecast, by Application
- 7.5.4.3 India
- 7.5.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.3.2 Market size and forecast, by Type
- 7.5.4.3.3 Market size and forecast, by Application
- 7.5.4.4 South Korea
- 7.5.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.4.2 Market size and forecast, by Type
- 7.5.4.4.3 Market size and forecast, by Application
- 7.5.4.5 Australia
- 7.5.4.5.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.5.2 Market size and forecast, by Type
- 7.5.4.5.3 Market size and forecast, by Application
- 7.5.4.6 Southeast Asia
- 7.5.4.6.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.6.2 Market size and forecast, by Type
- 7.5.4.6.3 Market size and forecast, by Application
- 7.5.4.7 Rest of Asia-Pacific
- 7.5.4.7.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.7.2 Market size and forecast, by Type
- 7.5.4.7.3 Market size and forecast, by Application
- 7.5.4.1 China
- 7.6 MEA
- 7.6.1 Key trends and opportunities
- 7.6.2 Market size and forecast, by Type
- 7.6.3 Market size and forecast, by Application
- 7.6.4 Market size and forecast, by country
- 7.6.4.1 Middle East
- 7.6.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.6.4.1.2 Market size and forecast, by Type
- 7.6.4.1.3 Market size and forecast, by Application
- 7.6.4.2 Africa
- 7.6.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.6.4.2.2 Market size and forecast, by Type
- 7.6.4.2.3 Market size and forecast, by Application
- 7.6.4.1 Middle East
- 8.1 Overview
- 8.2 Key Winning Strategies
- 8.3 Top 10 Players: Product Mapping
- 8.4 Competitive Analysis Dashboard
- 8.5 Market Competition Heatmap
- 8.6 Leading Player Positions, 2022
9: Company Profiles
- 9.1 IBM
- 9.1.1 Company Overview
- 9.1.2 Key Executives
- 9.1.3 Company snapshot
- 9.1.4 Active Business Divisions
- 9.1.5 Product portfolio
- 9.1.6 Business performance
- 9.1.7 Major Strategic Initiatives and Developments
- 9.2 Capgemini
- 9.2.1 Company Overview
- 9.2.2 Key Executives
- 9.2.3 Company snapshot
- 9.2.4 Active Business Divisions
- 9.2.5 Product portfolio
- 9.2.6 Business performance
- 9.2.7 Major Strategic Initiatives and Developments
- 9.3 Accenture
- 9.3.1 Company Overview
- 9.3.2 Key Executives
- 9.3.3 Company snapshot
- 9.3.4 Active Business Divisions
- 9.3.5 Product portfolio
- 9.3.6 Business performance
- 9.3.7 Major Strategic Initiatives and Developments
- 9.4 Fujitsu
- 9.4.1 Company Overview
- 9.4.2 Key Executives
- 9.4.3 Company snapshot
- 9.4.4 Active Business Divisions
- 9.4.5 Product portfolio
- 9.4.6 Business performance
- 9.4.7 Major Strategic Initiatives and Developments
- 9.5 Infosys Limited
- 9.5.1 Company Overview
- 9.5.2 Key Executives
- 9.5.3 Company snapshot
- 9.5.4 Active Business Divisions
- 9.5.5 Product portfolio
- 9.5.6 Business performance
- 9.5.7 Major Strategic Initiatives and Developments
- 9.6 SAP SE
- 9.6.1 Company Overview
- 9.6.2 Key Executives
- 9.6.3 Company snapshot
- 9.6.4 Active Business Divisions
- 9.6.5 Product portfolio
- 9.6.6 Business performance
- 9.6.7 Major Strategic Initiatives and Developments
- 9.7 Oracle
- 9.7.1 Company Overview
- 9.7.2 Key Executives
- 9.7.3 Company snapshot
- 9.7.4 Active Business Divisions
- 9.7.5 Product portfolio
- 9.7.6 Business performance
- 9.7.7 Major Strategic Initiatives and Developments
- 9.8 NTT Data Corporation
- 9.8.1 Company Overview
- 9.8.2 Key Executives
- 9.8.3 Company snapshot
- 9.8.4 Active Business Divisions
- 9.8.5 Product portfolio
- 9.8.6 Business performance
- 9.8.7 Major Strategic Initiatives and Developments
- 9.9 Hewlett Packard Enterprise Development LP
- 9.9.1 Company Overview
- 9.9.2 Key Executives
- 9.9.3 Company snapshot
- 9.9.4 Active Business Divisions
- 9.9.5 Product portfolio
- 9.9.6 Business performance
- 9.9.7 Major Strategic Initiatives and Developments
- 9.10 Cognizant
- 9.10.1 Company Overview
- 9.10.2 Key Executives
- 9.10.3 Company snapshot
- 9.10.4 Active Business Divisions
- 9.10.5 Product portfolio
- 9.10.6 Business performance
- 9.10.7 Major Strategic Initiatives and Developments
10: Analyst Perspective and Conclusion
- 10.1 Concluding Recommendations and Analysis
- 10.2 Strategies for Market Potential
Scope of Report
Aspects | Details |
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By Service |
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By Location |
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By End-use |
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Report Licenses
Frequently Asked Questions (FAQ):
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