
Global Smart Virtual Personal Assistants Market – Industry Trends and Forecast to 2031
Report ID: MS-1459 | IT and Telecom | Last updated: Jul, 2024 | Formats*:

Smart Virtual Personal Assistants Report Highlights
Report Metrics | Details |
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Forecast period | 2019-2031 |
Base Year Of Estimation | 2023 |
Growth Rate | CAGR of 26.52% |
By Product Type | Chatbot, Smart Speaker |
Key Market Players |
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By Region |
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Smart Virtual Personal Assistants Market Leading Players
The key players profiled in the report are Google LLC, SAP SE, Nuance Communications, Inc., Apple Inc., Amazon.com, Inc., Samsung Electronics Co., Ltd., Baidu, Inc., Microsoft Corporation, IBM Corporation, Oracle Corporation, Facebook, Inc., Inbenta Technologies Inc., Creative Virtual Ltd., Artificial Solutions International AB, Verint Systems Inc.Growth Accelerators
One major driver is that adoption of voice-enabled devices is on the rise. As technology and the ability to recognise voice continue to advance, the choice of users is slowly but surely tilting towards a voice-controlled interface when it comes to communicating with their devices. This is proven by the very fact that smart speakers like Amazon Echo and Google Home work to the tune that consumers can control their smart homes, be it running music or other capabilities, and can acquire information hands-free with their voices. Another significant factor is the growing popularity of smart homes. Smart homes combine a number of appliances and devices into one location to be controlled or monitored by a smartphone or voice command. SVPAs, in this setting, enable consumers to monitor lighting, thermostats, and security systems, amongst others, using smart devices with natural speech. Therefore, with the improvement in technology of smart homes and the subsequent reduction in prices, SVPAs' demand is expected to rise with that of smart homes.Smart Virtual Personal Assistants Market Segmentation analysis
The Global Smart Virtual Personal Assistants is segmented by Type, Application, and Region. By Type, the market is divided into Distributed Chatbot, Smart Speaker . The Application segment categorizes the market based on its usage such as BFSI, Healthcare, Education, Consumer Electronics, Retail, Automotive, IT & Telecom, Travel & Hospitality, Others. Geographically, the market is assessed across key Regions like North America(United States.Canada.Mexico), South America(Brazil.Argentina.Chile.Rest of South America), Europe(Germany.France.Italy.United Kingdom.Benelux.Nordics.Rest of Europe), Asia Pacific(China.Japan.India.South Korea.Australia.Southeast Asia.Rest of Asia-Pacific), MEA(Middle East.Africa) and others, each presenting distinct growth opportunities and challenges influenced by the regions.Competitive Landscape
The competitive landscape for smart virtual personal assistants is dominated by some large house players, with many fast-growing niche players. The bigger ones include Google Assistant by Google, Alexa by Amazon, Siri by Apple, and Bixby by Samsung. Major players have the incredible advantage of huge resources and brand recognition at their side, with close integration in hardware and software they have developed. Google Assistant, for instance, is rather well integrated into Android smartphones and Google Home gadgets, while Alexa will find a natural place within Amazon Echo devices and through the e-commerce platform maintained by Amazon. Niche Players: Within the SVPA market, there exist a few niche players who are able to concentrate on certain markets or use cases. Those players are likely to have advantages relative to the competition within their focused areas but generally do not command the brand recognition and resources of major players. An example would be virtual assistants targeted specifically at the healthcare industry or the education sector or even elderly care.Challenges In Smart Virtual Personal Assistants Market
Growth, however, is held back by several limitations. The major concerns are related to privacy. SVPAs do collect extensive personal data so as to create that personalised user experience. This raises concerns around the security of this data and possible misuse of information. Building trust and ensuring robust measures of protection of data are important for gaining greater adoption. These devices may have limited functionality and accuracy since, while SVPAs are capable of executing any basic commands, higher requests can uncover the real inefficiency in comprehension and replying to the same. In addition, voice recognition and the subsequent response can be inaccurate due to background noise or different accents of the user. Continuous improvement in AI and natural language processing is needed so SVPAs can become versatile assistants. Competition and Lack of Differentiation: The market is dominated by a very small number of firms, such as Google and Amazon. For any smaller company to stand out against them, it should provide a certain type of uniqueness in functionalities or find specific niches of users. SVPAs also need to develop seamless integration with a wider reach of smart devices and ecosystems.Key Target Audience
Information Eager Early Adopters: People interested in new technologies and excited to try new devices and services. These are people comfortable with voice interaction and appreciate the convenience and efficiency SVPA has to offer. Typically, early adopters provide feedback about their experiences through online reviews and sometimes recommendations to encourage others to experience SVPA technology.,, Busy professionals and families: The demographic segment, therefore, provides busy schedules with the warm welcome of an ability to outsource for easier life management. SVPA helps in managing to-do lists, reminders, setting appointments, and enabling smart home automation. For busy professionals, SVPA may clear clutter from the mind and increase productivity; for families, it can help with household chores and keep track of everyone's tasks.Merger and acquisition
There has been no recent news regarding mergers and acquisitions specifically involving the Smart Virtual Personal Assistants, though in general, there has been a good deal of M&A activity within the technology industry over the past years. This includes deals with companies that have AI capabilities, which may bear on the SVPA target market. Examples include: Microsoft and Nuance Communications: In April 2021, Microsoft announced an agreement to acquire Nuance Communications, a speech recognition systems and AI technology vendor. With Nuance Communications technology at the core of many speech-enabled applications, this deal is expected to strengthen its position in the global SVPA. Amazon and iRobot: In March 2022, Amazon declared its intention to acquire iRobot, the manufacturer of Roomba vacuum cleaners. The products amount to being far from SVPAs; rather, it could be a sign that Amazon is getting serious about deeper penetration in the smart home space one in which VA is at the centre, namely Alexa.- 1.1 Report description
- 1.2 Key market segments
- 1.3 Key benefits to the stakeholders
2: Executive Summary
- 2.1 Smart Virtual Personal Assistants- Snapshot
- 2.2 Smart Virtual Personal Assistants- Segment Snapshot
- 2.3 Smart Virtual Personal Assistants- Competitive Landscape Snapshot
3: Market Overview
- 3.1 Market definition and scope
- 3.2 Key findings
- 3.2.1 Top impacting factors
- 3.2.2 Top investment pockets
- 3.3 Porter’s five forces analysis
- 3.3.1 Low bargaining power of suppliers
- 3.3.2 Low threat of new entrants
- 3.3.3 Low threat of substitutes
- 3.3.4 Low intensity of rivalry
- 3.3.5 Low bargaining power of buyers
- 3.4 Market dynamics
- 3.4.1 Drivers
- 3.4.2 Restraints
- 3.4.3 Opportunities
4: Smart Virtual Personal Assistants Market by Type
- 4.1 Overview
- 4.1.1 Market size and forecast
- 4.2 Chatbot
- 4.2.1 Key market trends, factors driving growth, and opportunities
- 4.2.2 Market size and forecast, by region
- 4.2.3 Market share analysis by country
- 4.3 Smart Speaker
- 4.3.1 Key market trends, factors driving growth, and opportunities
- 4.3.2 Market size and forecast, by region
- 4.3.3 Market share analysis by country
5: Smart Virtual Personal Assistants Market by Application / by End Use
- 5.1 Overview
- 5.1.1 Market size and forecast
- 5.2 BFSI
- 5.2.1 Key market trends, factors driving growth, and opportunities
- 5.2.2 Market size and forecast, by region
- 5.2.3 Market share analysis by country
- 5.3 Healthcare
- 5.3.1 Key market trends, factors driving growth, and opportunities
- 5.3.2 Market size and forecast, by region
- 5.3.3 Market share analysis by country
- 5.4 Education
- 5.4.1 Key market trends, factors driving growth, and opportunities
- 5.4.2 Market size and forecast, by region
- 5.4.3 Market share analysis by country
- 5.5 Consumer Electronics
- 5.5.1 Key market trends, factors driving growth, and opportunities
- 5.5.2 Market size and forecast, by region
- 5.5.3 Market share analysis by country
- 5.6 Retail
- 5.6.1 Key market trends, factors driving growth, and opportunities
- 5.6.2 Market size and forecast, by region
- 5.6.3 Market share analysis by country
- 5.7 Automotive
- 5.7.1 Key market trends, factors driving growth, and opportunities
- 5.7.2 Market size and forecast, by region
- 5.7.3 Market share analysis by country
- 5.8 IT & Telecom
- 5.8.1 Key market trends, factors driving growth, and opportunities
- 5.8.2 Market size and forecast, by region
- 5.8.3 Market share analysis by country
- 5.9 Travel & Hospitality
- 5.9.1 Key market trends, factors driving growth, and opportunities
- 5.9.2 Market size and forecast, by region
- 5.9.3 Market share analysis by country
- 5.10 Others
- 5.10.1 Key market trends, factors driving growth, and opportunities
- 5.10.2 Market size and forecast, by region
- 5.10.3 Market share analysis by country
6: Smart Virtual Personal Assistants Market by Procedure
- 6.1 Overview
- 6.1.1 Market size and forecast
- 6.2 Automatic Speech Recognition
- 6.2.1 Key market trends, factors driving growth, and opportunities
- 6.2.2 Market size and forecast, by region
- 6.2.3 Market share analysis by country
- 6.3 Text to Speech
- 6.3.1 Key market trends, factors driving growth, and opportunities
- 6.3.2 Market size and forecast, by region
- 6.3.3 Market share analysis by country
- 6.4 Text-based
- 6.4.1 Key market trends, factors driving growth, and opportunities
- 6.4.2 Market size and forecast, by region
- 6.4.3 Market share analysis by country
- 6.5 Others
- 6.5.1 Key market trends, factors driving growth, and opportunities
- 6.5.2 Market size and forecast, by region
- 6.5.3 Market share analysis by country
7: Smart Virtual Personal Assistants Market by Region
- 7.1 Overview
- 7.1.1 Market size and forecast By Region
- 7.2 North America
- 7.2.1 Key trends and opportunities
- 7.2.2 Market size and forecast, by Type
- 7.2.3 Market size and forecast, by Application
- 7.2.4 Market size and forecast, by country
- 7.2.4.1 United States
- 7.2.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.1.2 Market size and forecast, by Type
- 7.2.4.1.3 Market size and forecast, by Application
- 7.2.4.2 Canada
- 7.2.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.2.2 Market size and forecast, by Type
- 7.2.4.2.3 Market size and forecast, by Application
- 7.2.4.3 Mexico
- 7.2.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.2.4.3.2 Market size and forecast, by Type
- 7.2.4.3.3 Market size and forecast, by Application
- 7.2.4.1 United States
- 7.3 South America
- 7.3.1 Key trends and opportunities
- 7.3.2 Market size and forecast, by Type
- 7.3.3 Market size and forecast, by Application
- 7.3.4 Market size and forecast, by country
- 7.3.4.1 Brazil
- 7.3.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.1.2 Market size and forecast, by Type
- 7.3.4.1.3 Market size and forecast, by Application
- 7.3.4.2 Argentina
- 7.3.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.2.2 Market size and forecast, by Type
- 7.3.4.2.3 Market size and forecast, by Application
- 7.3.4.3 Chile
- 7.3.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.3.2 Market size and forecast, by Type
- 7.3.4.3.3 Market size and forecast, by Application
- 7.3.4.4 Rest of South America
- 7.3.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.3.4.4.2 Market size and forecast, by Type
- 7.3.4.4.3 Market size and forecast, by Application
- 7.3.4.1 Brazil
- 7.4 Europe
- 7.4.1 Key trends and opportunities
- 7.4.2 Market size and forecast, by Type
- 7.4.3 Market size and forecast, by Application
- 7.4.4 Market size and forecast, by country
- 7.4.4.1 Germany
- 7.4.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.1.2 Market size and forecast, by Type
- 7.4.4.1.3 Market size and forecast, by Application
- 7.4.4.2 France
- 7.4.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.2.2 Market size and forecast, by Type
- 7.4.4.2.3 Market size and forecast, by Application
- 7.4.4.3 Italy
- 7.4.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.3.2 Market size and forecast, by Type
- 7.4.4.3.3 Market size and forecast, by Application
- 7.4.4.4 United Kingdom
- 7.4.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.4.2 Market size and forecast, by Type
- 7.4.4.4.3 Market size and forecast, by Application
- 7.4.4.5 Benelux
- 7.4.4.5.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.5.2 Market size and forecast, by Type
- 7.4.4.5.3 Market size and forecast, by Application
- 7.4.4.6 Nordics
- 7.4.4.6.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.6.2 Market size and forecast, by Type
- 7.4.4.6.3 Market size and forecast, by Application
- 7.4.4.7 Rest of Europe
- 7.4.4.7.1 Key market trends, factors driving growth, and opportunities
- 7.4.4.7.2 Market size and forecast, by Type
- 7.4.4.7.3 Market size and forecast, by Application
- 7.4.4.1 Germany
- 7.5 Asia Pacific
- 7.5.1 Key trends and opportunities
- 7.5.2 Market size and forecast, by Type
- 7.5.3 Market size and forecast, by Application
- 7.5.4 Market size and forecast, by country
- 7.5.4.1 China
- 7.5.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.1.2 Market size and forecast, by Type
- 7.5.4.1.3 Market size and forecast, by Application
- 7.5.4.2 Japan
- 7.5.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.2.2 Market size and forecast, by Type
- 7.5.4.2.3 Market size and forecast, by Application
- 7.5.4.3 India
- 7.5.4.3.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.3.2 Market size and forecast, by Type
- 7.5.4.3.3 Market size and forecast, by Application
- 7.5.4.4 South Korea
- 7.5.4.4.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.4.2 Market size and forecast, by Type
- 7.5.4.4.3 Market size and forecast, by Application
- 7.5.4.5 Australia
- 7.5.4.5.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.5.2 Market size and forecast, by Type
- 7.5.4.5.3 Market size and forecast, by Application
- 7.5.4.6 Southeast Asia
- 7.5.4.6.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.6.2 Market size and forecast, by Type
- 7.5.4.6.3 Market size and forecast, by Application
- 7.5.4.7 Rest of Asia-Pacific
- 7.5.4.7.1 Key market trends, factors driving growth, and opportunities
- 7.5.4.7.2 Market size and forecast, by Type
- 7.5.4.7.3 Market size and forecast, by Application
- 7.5.4.1 China
- 7.6 MEA
- 7.6.1 Key trends and opportunities
- 7.6.2 Market size and forecast, by Type
- 7.6.3 Market size and forecast, by Application
- 7.6.4 Market size and forecast, by country
- 7.6.4.1 Middle East
- 7.6.4.1.1 Key market trends, factors driving growth, and opportunities
- 7.6.4.1.2 Market size and forecast, by Type
- 7.6.4.1.3 Market size and forecast, by Application
- 7.6.4.2 Africa
- 7.6.4.2.1 Key market trends, factors driving growth, and opportunities
- 7.6.4.2.2 Market size and forecast, by Type
- 7.6.4.2.3 Market size and forecast, by Application
- 7.6.4.1 Middle East
- 8.1 Overview
- 8.2 Key Winning Strategies
- 8.3 Top 10 Players: Product Mapping
- 8.4 Competitive Analysis Dashboard
- 8.5 Market Competition Heatmap
- 8.6 Leading Player Positions, 2022
9: Company Profiles
- 9.1 Google LLC
- 9.1.1 Company Overview
- 9.1.2 Key Executives
- 9.1.3 Company snapshot
- 9.1.4 Active Business Divisions
- 9.1.5 Product portfolio
- 9.1.6 Business performance
- 9.1.7 Major Strategic Initiatives and Developments
- 9.2 SAP SE
- 9.2.1 Company Overview
- 9.2.2 Key Executives
- 9.2.3 Company snapshot
- 9.2.4 Active Business Divisions
- 9.2.5 Product portfolio
- 9.2.6 Business performance
- 9.2.7 Major Strategic Initiatives and Developments
- 9.3 Nuance Communications
- 9.3.1 Company Overview
- 9.3.2 Key Executives
- 9.3.3 Company snapshot
- 9.3.4 Active Business Divisions
- 9.3.5 Product portfolio
- 9.3.6 Business performance
- 9.3.7 Major Strategic Initiatives and Developments
- 9.4 Inc.
- 9.4.1 Company Overview
- 9.4.2 Key Executives
- 9.4.3 Company snapshot
- 9.4.4 Active Business Divisions
- 9.4.5 Product portfolio
- 9.4.6 Business performance
- 9.4.7 Major Strategic Initiatives and Developments
- 9.5 Apple Inc.
- 9.5.1 Company Overview
- 9.5.2 Key Executives
- 9.5.3 Company snapshot
- 9.5.4 Active Business Divisions
- 9.5.5 Product portfolio
- 9.5.6 Business performance
- 9.5.7 Major Strategic Initiatives and Developments
- 9.6 Amazon.com
- 9.6.1 Company Overview
- 9.6.2 Key Executives
- 9.6.3 Company snapshot
- 9.6.4 Active Business Divisions
- 9.6.5 Product portfolio
- 9.6.6 Business performance
- 9.6.7 Major Strategic Initiatives and Developments
- 9.7 Inc.
- 9.7.1 Company Overview
- 9.7.2 Key Executives
- 9.7.3 Company snapshot
- 9.7.4 Active Business Divisions
- 9.7.5 Product portfolio
- 9.7.6 Business performance
- 9.7.7 Major Strategic Initiatives and Developments
- 9.8 Samsung Electronics Co.
- 9.8.1 Company Overview
- 9.8.2 Key Executives
- 9.8.3 Company snapshot
- 9.8.4 Active Business Divisions
- 9.8.5 Product portfolio
- 9.8.6 Business performance
- 9.8.7 Major Strategic Initiatives and Developments
- 9.9 Ltd.
- 9.9.1 Company Overview
- 9.9.2 Key Executives
- 9.9.3 Company snapshot
- 9.9.4 Active Business Divisions
- 9.9.5 Product portfolio
- 9.9.6 Business performance
- 9.9.7 Major Strategic Initiatives and Developments
- 9.10 Baidu
- 9.10.1 Company Overview
- 9.10.2 Key Executives
- 9.10.3 Company snapshot
- 9.10.4 Active Business Divisions
- 9.10.5 Product portfolio
- 9.10.6 Business performance
- 9.10.7 Major Strategic Initiatives and Developments
- 9.11 Inc.
- 9.11.1 Company Overview
- 9.11.2 Key Executives
- 9.11.3 Company snapshot
- 9.11.4 Active Business Divisions
- 9.11.5 Product portfolio
- 9.11.6 Business performance
- 9.11.7 Major Strategic Initiatives and Developments
- 9.12 Microsoft Corporation
- 9.12.1 Company Overview
- 9.12.2 Key Executives
- 9.12.3 Company snapshot
- 9.12.4 Active Business Divisions
- 9.12.5 Product portfolio
- 9.12.6 Business performance
- 9.12.7 Major Strategic Initiatives and Developments
- 9.13 IBM Corporation
- 9.13.1 Company Overview
- 9.13.2 Key Executives
- 9.13.3 Company snapshot
- 9.13.4 Active Business Divisions
- 9.13.5 Product portfolio
- 9.13.6 Business performance
- 9.13.7 Major Strategic Initiatives and Developments
- 9.14 Oracle Corporation
- 9.14.1 Company Overview
- 9.14.2 Key Executives
- 9.14.3 Company snapshot
- 9.14.4 Active Business Divisions
- 9.14.5 Product portfolio
- 9.14.6 Business performance
- 9.14.7 Major Strategic Initiatives and Developments
- 9.15 Facebook
- 9.15.1 Company Overview
- 9.15.2 Key Executives
- 9.15.3 Company snapshot
- 9.15.4 Active Business Divisions
- 9.15.5 Product portfolio
- 9.15.6 Business performance
- 9.15.7 Major Strategic Initiatives and Developments
- 9.16 Inc.
- 9.16.1 Company Overview
- 9.16.2 Key Executives
- 9.16.3 Company snapshot
- 9.16.4 Active Business Divisions
- 9.16.5 Product portfolio
- 9.16.6 Business performance
- 9.16.7 Major Strategic Initiatives and Developments
- 9.17 Inbenta Technologies Inc.
- 9.17.1 Company Overview
- 9.17.2 Key Executives
- 9.17.3 Company snapshot
- 9.17.4 Active Business Divisions
- 9.17.5 Product portfolio
- 9.17.6 Business performance
- 9.17.7 Major Strategic Initiatives and Developments
- 9.18 Creative Virtual Ltd.
- 9.18.1 Company Overview
- 9.18.2 Key Executives
- 9.18.3 Company snapshot
- 9.18.4 Active Business Divisions
- 9.18.5 Product portfolio
- 9.18.6 Business performance
- 9.18.7 Major Strategic Initiatives and Developments
- 9.19 Artificial Solutions International AB
- 9.19.1 Company Overview
- 9.19.2 Key Executives
- 9.19.3 Company snapshot
- 9.19.4 Active Business Divisions
- 9.19.5 Product portfolio
- 9.19.6 Business performance
- 9.19.7 Major Strategic Initiatives and Developments
- 9.20 Verint Systems Inc.
- 9.20.1 Company Overview
- 9.20.2 Key Executives
- 9.20.3 Company snapshot
- 9.20.4 Active Business Divisions
- 9.20.5 Product portfolio
- 9.20.6 Business performance
- 9.20.7 Major Strategic Initiatives and Developments
10: Analyst Perspective and Conclusion
- 10.1 Concluding Recommendations and Analysis
- 10.2 Strategies for Market Potential
Scope of Report
Aspects | Details |
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By Type |
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By Application |
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By Procedure |
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Report Licenses
Frequently Asked Questions (FAQ):
Which application type is expected to remain the largest segment in the Global Smart Virtual Personal Assistants market?
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